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Access to Care and Appointments
Student Health Center
The Alexander H. Ray Student Health Center at Winston-Salem State University is an outpatient facility providing a variety of health care services to the student population. All students enrolled at WSSU are eligible to use the health service. The Student Health Service provides most service on an appointment basis. However, injuries or illness that requires immediate attention may be evaluated by Registered Nurses or the Family Nurse Practitioners. Students may also be seen daily on a walk-in basis from 8am-11:30am.
Wellness Promotion
Health promotion and education services are available to all students. Services include educational materials; health and nutrition consultations; special health promotion events; wellness outreach presentations; patient education; and referrals.
We welcome the opportunity to assist individual students and student organizations with health related projects and programs. A minimum of two weeks advance notice is requested.
Confidentiality
Medical records are confidential. Students must sign a Release of Medical Information form to have medical information transferred to another provider of health services. Medical questions will not be answered over the phone or via email.
Patients Rights (Click here for more information)
FERPA (Click here for more information)
HIPPA (Click here for more information)
Cost of Service
There is a charge for all off campus services such as special laboratory tests, procedures, and prescriptions. There is also a charge for some on campus services which include certain immunizations, special injections, laboratory tests, and copies of health records. Payment is due at the time of service. Payment is to be made in the Cashier’s Office prior to coming to Student Health. (See the online fee schedule) Present the receipt at check-in to Student Health Center. The Health Center does not accept cash.
Medical Insurance Requirements
Students are required to carry the University’s mandatory health insurance paid through tuition, unless proof of other active health coverage is provided. After June 1, 2009, students may waive out of the University’s plan by providing proof of current health insurance coverage. It is the student’s responsibility each Fall and Spring semester to register online at www.studentinsurance.com to enter personal demographic information or to complete an on-line waiver which, when approved, will exempt them from University coverage.
Clinical Services
The Student Health Center is accredited by AAAHC. The Health Center provides quality primary ambulatory care in a confidential setting. The center provides evaluation, treatment, and management of acute and chronic medical problems, as well as preventive medical care and immunizations. Referrals are granted for services not provided or when the Health Service Providers deem specialist care is required. Other services include a resource library and self-care center for minor health problems.
Services:
Consultations
Contraception and counseling
General medical care and referrals (i.e., dental, OB)
GYN, PAP smears, breast exams
HIV/STD testing and counseling
Laboratory
Mental health testing and counseling
Pharmacy (Coming 2010)
Clinics
Students experiencing life threatening or medical emergencies should contact Campus Police at 750-2911 and additionally alert their Residence Hall RA.
The Student Health Center’s Walk-in Clinic is 8:00am and 11:30am on Monday – Friday. It is reserved for acutely ill students with non-GYN/GU problems. No appointment is necessary, this clinic is first come, first serve.
The Appointment Clinic is Monday – Friday from 1:00pm – 4:00pm. Students requiring routine medical care and examinations (i.e. physical exams, pap or pelvic exams, etc.) may schedule appointments in advance. Call the appointment line at 750-3301 to schedule appointments.
Official University Student ID and insurance cards are required during each visit. When you are unable to keep a scheduled appointment, please cancel at least 24 hours prior to the appointment. This will allow another student to the opportunity to take the appointment time.
Important Notices: For each missed appointment that was not officially cancelled at a minimum of 24 hours in advance, students will be assessed a $10.00 fee. Fee must be paid in Cashier’s office prior to next health center visit.
Students arriving 10 minutes late will be rescheduled. Students with more than 2 tardies per semester will be assessed a $10.00 fee for the 3rd appointment. Fees must be paid in Cashier’s office prior to next health center visit. Present receipt during appointment.
Normal Hours of Operation:
Monday, Tuesday, Thursday, & Friday: 8:00am - 5:00pm
Wednesday: 8:00am - 6:00pm Saturday and Sunday: Closed
Summer Hours
Monday – Friday: 8:00am – 5:00pm
For general illness or medical questions after normal hours of operation, calls are forwarded directly to the HealthLink Nurse-On-Call or you may call HealthLink direct by dialing toll-free 1-888-267-3675 to speak with a Nurse.
Note: Student Health is closed during University observed Holidays.
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