The Effects of Patient-Centeredness on Patient Trust, Satisfaction,
Ratings of Quality and Likelihood to Recommend

Part I of the program, Perspectives on Patient Centered-Care, includes expert panel presentations on the state of patient-centered care in the healthcare system and its importance as a component of quality followed by audience questions and answers. Part II, Evidence-Based Studies, introduces the most recent research findings of NIH-NCMHD Grant: 5P20MD002303, The Provider Patient-Centeredness Disparities Outcome Measurement Initiative, which includes research results illuminating how the patient-centeredness of health providers affects the trust, satisfaction, confidence, and ratings of quality of minority patients, women, and families across pediatric, internal medicine, family practice, Medicaid obstetrical, and nurse practitioner settings. The program also covers The Primary Provider Theory, its underlying principles, relationship to patient-centeredness and application for practice and outcomes research.

Dr. Laura McGuinn, Oklahoma Health Sciences, The Child Study Center

Dr. Sabina Gesell, Vanderbilt University, Department of Pediatrics

Dr. Brandi Jackson, University of Illinois, School of Dentistry

Dr. Ernesto de la Torre, the Community Care Center, Neurosurgery

Dr. Mark Hines, Southlake Spine and Sports Center

Dr. Sylvia Flack, Winston-Salem State University, Center of Excellence for the Elimination of Health Disparities

Dr. Stephen Aragon, Winston Salem State University, School of Business and Economics
and Center of Excellence for the Elimination of Health Disparities