How to Complete a New Online Work Request
Hours of Operation:
8:00 AM- 5:00 PM Mon-Fri
Procedures for accessing Work Request and Mainsaver software directly or using Citrix Server Connection
Facilities has placed a portion of its Maintenance software on the university Web for access by faculty and staff to enter work request. The web based Work Request form can be accessed at http://mainsaver.wssu.edu.
Fill in all information. Be as detailed as possible. All items in red are required. Press OK button only once.
Note: Please include the word "Moving" as part of the text in the location field for relocation or discard of any university property, equipment etc. This must be in place for your requests' approval by the Property Control Director.
After clicking OK you should see the following screen with your Work Request number.
Your request will then be placed in a queue for review by your building coordinator for approval.
Your request must be reviewed and approved by your building coordinator by editing and changing the status to (AWS) Awaiting Scheduling.
BUILDING COORDINATORS
Please install Citrix before starting. Go to the WSSU home page, Click on, For Faculty and Staff, Remote Citrix Applications and follow the instructions
In order to approve request, coordinators will have to access the Mainsaver software from their desktop https://access.wssu.edu. This is a Citrix connection and Citrix may require downloading to your pc.
The WSSU Remote Applications Access Login screen will appear. Login using your Network username and password. From your list of choices:
Click on: 
Mainsaver 11_5
A new login window will appear showing your Data Source:Data Source: Mainsaver Production
Your Login:___________ and Password:__________. This is where you would enter your assigned SQL password as building coordinator: Login = your Microsoft user name, Password= your Microsoft user name.
Please note: Only Building Coordinators will have access through WSSU Remote Applications Access Menu. Here they will login and approve/change the status of request pertaining to their area of building(s). Coordinators should not approve any "Moving" request. Request of this nature will need approval of the Director of Fixed Assets.
Start by clicking on the Maintenance tab.
Once the menu bar shows "click" the Work Req tab and all request for your approval will appear in a Work Request Table View screen. These are the request awaiting your approval. "Click" Edit on the right bottom of window to edit your record. Scroll down to the status box on the left in the record field and type or select AWS(Awaiting scheduling) if you feel this request should be approved. "Click" OK at bottom of screen. If for any reason your request are not approved by your Building Coordinator within a thirty (30) day period, they will be purged from the system and require re-submittal. This process will have to be completed for each record shown.
After editing/approving each record in your Table View Screen, "click" OK at the bottom of the screen or close at top left to exit Mainsaver. Your approved request will then be sent to our database for processing and assignment of a Work Order Number.
Note: Request for different crafts (plumbing, carpentry, electrical etc.) must be submitted separately. Do not combine requests requiring different crafts on the same order. Your request will not reach all the required craft shops.
If you have questions, problems or concerns, please call Ext. #2853 or #8637.
| WINSTON-SALEM STATE UNIVERSITY | ||
|---|---|---|
| CAMPUS BUILDING COORDINATORS | ||
|
(Persons-in-Charge of Campus Buildings) |
||
| Building Number | Building Name | Building Coordinators |
| 050-000-000 | A. H. Ray Health Center | Ms. Carisa D. Hoyle |
| 037-000-000 | Albert Anderson Center | |
| 1st & 2nd Floors-Conferences & | Ms. Pamala Turner | |
| Institutes/Dillard Auditorium/McNeil | ||
| Banquet/Aramark/Dining Areas | ||
| 2nd Floor - School of Education | Dr. Manuel Vargas | |
| C Wing/Anderson Modular | Dr. Edwin Bell | |
| 021-000-000 | Alumni House | Ms. Melendia Roseboro |
| 032-000-000 | Atkins Residence Hall | Mr. Reginald Chatman |
| 034-000-000 | F. L. Atkins Building | Mr. Kevin Byers/Ms. Nancy Cuthrell |
| 040-000-000 | S. G. Atkins House | Mr. Greg Hairston/Ms. Catherine Snipes |
| 042-000-000 | W. B. Atkinson Science Building | Dr. Donna Pierre |
| 013-000-000 | Blair Hall | Mrs. Linda McCullough |
| Bowman Gray Stadium/FH | Mr. J.R. Pringle | |
| 014-000-000 | Brown Hall Residence Hall | Mr. Reginald Chatman |
| 001-000-000 | Carolina Hall | Dr. Charles Ford |
| 043-000-000 | Child Development Center and Lab School | Ms. Sheila Ebrahim |
| 002-000-000 | Coltrane Hall | Dr. Ike Okonta/Ms. Wanda Parker |
| 041-000-000 | E. J. Jones-Computer Sciences Building |
Dr. Elva Jones/Ms. Alberta Mickens |
| 027-000-000 | Dillard Residence Hall | Mr. Reginald Chatman |
| 003-000-000 | Eller Hall | Ms. Rotunda Eaton |
| 004-000-000 | Fine Arts Building | Dr. Charles E. Hicks |
| 051-000-000 | Foundation Heights | Mr. Reginald Chatman |
| 006-000-000 | C.E. Gaines Center | Mrs. Tonia Walker |
| Whitaker Gymnasium | Mrs. Tonia Walker | |
| 049-000-000 | Gleason Hairston Terrace | Mr. Reginald Chatman |
| 033-000-000 | Hall-Patterson Building | Dr. Shirley Manigault/Ms. Carolyn S. Thomas |
| 028-000-000 | Hauser Student Union | Dr. Michelle Releford |
| 008-000-000 | Hill Hall - UNOCCUPIED | Unoccupied |
| 018-000-000 | Moore Residence Hall | Mr. Reginald Chatman |
| 009-000-000 | O'Kelly Library | Dr. Mae Rodney |
| Diggs Gallery | Dr. Mae Rodney | |
| 052-000-000 | Modular Office Complex - East | Mr. John Gulley |
| Modular Office Complex - West | Mrs. Andrea Thompson/Letitia Cornish | |
| 024-000-000 | Old Maintenance Building | Mr. Marcus Sutton |
| 010-000-000 | Old Nursing Building | Dr. Travis Teague |
| 007-000-000 | Old Nursing Building-South | Dr. Travis Teague |
| 016-000-000 | Pegram Residence Hall | Mr. Reginald Chatman |
| 031-000-000 | Physical Plant Building | Mr. Brian Edmonson |
| 044-000-000 | Rams Commons Building #1 | Mr. Reginald Chatman |
| 045-000-000 | Rams Commons Building #2 | Mr. Reginald Chatman |
| 046-000-000 | Rams Commons Building #3 | Mr. Reginald Chatman |
| 047-000-000 | Rams Commons Building #4 | Mr. Reginald Chatman |
| 048-000-000 | Rams Commons Community Center | Mr. Reginald Chatman |
| 036-000-000 | R.J. Reynolds Building | Dr. Jessica Bailey |
| 039-000-000 | C. F. Thompson Center | Mr. Stephen Powell |
| 029-000-000 | K. R. Williams Auditorium | Mr. Ken Beatty |
| 038-000-000 | Wilson Residence Hall | Mr. Reginald Chatman |
| OFFSITE LOCATIONS: | Lowery Street | Mr. Ralph Cox |
| RJR West Lab | Dr. Abdul Mohammad | |
| Winston Towers | Ms. Alta McNair/Ms. Mary Fries | |
| PTCRC | Ms. Kineka Hull | |
