Frequently Asked Questions
Qualtrics is an automated system. Unfortunately, evaluations cannot be reset once they have been submitted.
Course evaluation information is pulled from the Banner system, and there is a chance that Banner is showing you as being registered for a class that you did not take. In this situation, you can “opt out” of the course evaluation by checking “Click here to unsubscribe” in your invitation email. It is also recommended that you follow up with the Registrar’s Office to ensure that your course listing is correct within WSSU’s records.
If your course has more than one instructor then you will be asked "Did you take this course with this instructor" for each one. If you did not have any classes with an instructor, then select "No", and the survey will skip over the questions for that instructor. It is also recommended that you follow up with your department so they can be aware of this data issue and perhaps provide another way of supplying feedback for the correct instructor.
Your username and password are required so only you can access the evaluations for the courses you took in a given term. Faculty members see only aggregated numbers and comments in their reports, and they cannot view these results until after your grades are due.
Courses are evaluated to coincide with when your course ends, and there are several course evaluation periods each semester. If your course is not listed, it is most likely because your course will be evaluated closer to when your course ends. Please contact firstname.lastname@example.org if you are concerned about your course.
Research shows that instructors play a vital role in response rate improvement. Faculty members can help bolster response rates by
- Explaining the importance and uses of course evaluations to their students. Students often feel that their feedback is more important when they understand why the feedback is important to their instructor.
- Providing their students with examples of how past course evaluation feedback has contributed to changes in their courses.
- Administering online course evaluations in a proctored setting. Faculty members can ask students to bring in a mobile device during a designated class period and have students complete the evaluation online at the end of class. If time allows, IAR may be able to assist with logistics and proctoring.
- Monitoring how many students have completed the survey using the Vocalize Dashboard. While faculty can no longer see the names of students who have completed the survey, they can see the number of students who have done the survey. This information is available on the Respondents page of the Vocalize Dashboard.
- Ensuring their students are aware that the course evaluation process is occurring. The course evaluation team utilizes a variety of channels to inform students of the course evaluation process. However, instructors are also encouraged to let their students know that the course evaluation window is open.
- Offering a small incentive to encourage student participation. At this time, WSSU has no policy on incentives. Therefore, faculty members and/or their department may use incentives at their discretion.
At this time, the only university approved instrument is the one being used in Qualtrics. The Faculty Senate handles the revision and creation of course evaluation instruments.
During the open period, faculty members cannot see any results, but they can see how many students have completed the evaluation. Results become available after grades are due. Once the results are available, you will receive an email from the Director of Institutional Assessment and Research with instructions for accessing and using your Vocalize Dashboard.
No. Each instructor will be able to see the results to their own instructor section, and they will not be able to see their colleagues’ instructor sections.
Please note that students have a comment box at the end of each section that asks them to reflect on that particular course. If students make comments about you and/or your colleagues in the incorrect comment box, other instructors may be able to read those comments.