The Writer’s Block offers the Online Writing Center (OWC), a remotely-accessible tool that uses Blackboard Collaborate to consult with students in real time.

What is Blackboard Collaborate?

Blackboard Collaborate is a world-class, real-time training, demonstration and collaboration environment that is powerful, flexible, and easy to use. Blackboard Collaborate enables the delivery of live online learning, training, coaching, mentoring, and meeting. Effectiveness is increased by engaging participants with the ability to talk over the Internet (with full, 2-way audio); exchange text messages; display live video; and share whiteboards, multimedia files, and applications—all in one intuitive, graphical interface.

Contact one of the OWC faculty at 336-750-8748 for assistance with your paper at least 48 hours before your paper is due. OWC faculty will contact you via email within 24 hours to set up an appointment. If you do not receive a response as indicated, please follow up with a phone call. When you and the faculty have agreed meeting time, the faculty will email you a session link. On your appointment day, log in at least five minutes before your session begins.

Procedure for a Blackboard Collaborate Session

  • Be sure you have Java Script installed on your computer. Contact the Collaborate Help Desk (877-382-2293) if you need help.
  • Depending on your computer system, you may need a microphone for your session. Be sure to setup and test your microphone before the session begins.

Hours of Operation

The online writing center has staff available to help you Monday - Thursday from 9:00 a.m. to 8:00 p.m and Friday 8:00 a.m. to 5:00 p.m. You can also contact us at 336-750-8748 or via