Employee Assistance Program
Personal issues, planning for life events or simply managing daily life can affect your work, health and family. The Winston-Salem State University Employee Assistance Program (EAP) provides support, resources and information for personal and work-life issues. The EAP is university-sponsored, confidential and provided at no charge to you and your dependents, this page explains how the EAP can help you and your family deal with everyday challenges.
Someone to talk to
This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. GuidanceResource Online is staffed by Guidance Consultants - highly trained masters and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:
• Relationship/marital conflicts
• Problems with children
• Job pressures
• Grief and loss
• Substance abuse
Discover your best options
Speak by phone with our Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:
• Credit card or loan problems
• Tax questions
• Retirement planning
• Estate planning
• Saving for college
Expert info when you need it
Talk to our attorneys by phone. If you require representation, we'll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:
• Debt and bankruptcy
• Landlord/tenant issues
• Real estate transactions
• Civil and criminal actions
• Contracts
Delegate your "to-do" list
Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:
• Moving and relocation
• Making major purchases
• College planning
• Pet care
• Home repair
Knowledge at your fingertips
Guidance Resources Online is your one stop for expert information on the issues that matter most to you... relationships, work, school, children, wellness, legal, financial, free time and more.
- Timely articles, Help Sheets, tutorials, streaming videos and self-assessments
- "Ask the Expert" personal responses to your questions
- Child care, elder care, attorney and financial planner searches
Management Referrals
Management may refer an employee as a direct result of unacceptable job performance or personal conduct, potential workplace violence, or any other issue deemed appropriate by management and Employee Relations. Contact Human Resources 336-750-2830.
Critical Incident Stress Management and Debriefing
In the event of a critical incident in the workplace, through coordination with Employee Relations, ComPsych counselors can provide consultative services to management regarding appropriate trauma management. In addition, trained counselors can provide critical incident stress debriefings (CISD) for employees exposed to a traumatic event in the workplace.
Critical incident stress management services require prior consultation with Employee Relations. Contact Human Resources 336-750-2830.
*Please Note: Temporary employees, students (including graduate students) and individuals in visitor/ no-pay status are not eligible to access EAP services.
