The Office of Information Technology
Winston-Salem State University has invested in providing our students, faculty, staff and visitors with world class technology services. There are many technology related services that are currently provided to the University community. Please take some time and review this site, including our policies & procedures, for specific information regarding the use of technology, and what services are available to you.
Technology support services are available to all Faculty, Staff & Students. To request service or report a problem please contact Information Technology personnel via RAMSupport or call 336-750-3431.
The Office of Information Technology works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. The Office of Information Technology serves the faculty, staff, students, and affiliates by providing services that foster teaching and learning, research, outreach and administrative operations through technology.
The Office of Information Technology provides centralized technology support, execution of technology standards, adoption of technology methodologies, collaboration and centralization of systems, guidance and directives of new technologies, provisions for best practices, and leadership and coordination of technology initiatives to support the faculty, staff, and students at Winston-Salem State University.
To report technology-based issues, please submit a RAMTech ticket. To download standard software on university-issued computers, please locate the red Self Service client on your computer and select the application you wish to install. Next to the software, click the ℹ symbol to determine whether a license is required, and if so, open a RAMTech ticket. Don't forget the deeply discounted software available to WSSU faculty, staff and students, via RAMWare.
The Winston-Salem State University RAMCard is used by all university students as their official university identification. The RAMCard is used as a pre-paid card for campus business services.
Canvas is a web-based learning management system designed to facilitate teaching and learning. Canvas provides many types of tools for enriching the learning experience.