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RAMGRAPHIX Print Center

“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution.” Aristotle

The University has formed a partnership with RICOH® to provide a comprehensive, integrated range of reprographics services for the campus community. The contract combined several areas, Copier Management, the Print Center and convenience copiers.

Introduction

RICOH® is the leading provider of innovative products and services that enable our customers to manage document workflow and increase efficiency. For more than a year, RICOH® and Winston-Salem State University have been partnering to build a successful relationship.

We are pleased to offer Winston Salem State University our services. Our qualified staff is willing to answer questions you may have while assisting with your projects. Please feel free to contact us. We welcome the opportunity to help you with your document needs.

Location

The Service Center is located at the Thompson Center.

Reach us by phone at 336-750-2765, or e-mail us at ramgraphix@wssu.edu.

Hours of Operation

Monday through Friday: 

8am - 5pm

In the event that the Service Center is required beyond our regular hours, arrangements can be made through the Print Specialist, Paul Leach (requests for overtime service should be made with as much advanced notice as possible):
James Farris, Area Operations Manager, 434-363-5784.

Services

The Service Center specializes in a range of quality services, including:

  • Black-and-white Copying
  • Color Copying
  • Bindery
  • Coil
  • Wire-O
  • Tape
  • Comb
  • Collating/Inserting/Stapling
  • Cutting/Drilling/Folding
  • Tabs
  • Lamination

Specific requests not offered in our center (such as printing, oversized originals and output, mounting, etc.) will be sent to an off-site facility. Please use us as a resource for any project you may have. Our staff is quick to respond and always ready to help! When utilizing the copy services in the Service Center, a Copy Request Form must be provided. Please fill out the form completely so that all instructions are clear. We ask that you indicate an exact date and time that your order is due.

“Excellence is not a skill. It is an attitude.” Ralph Marston

The Service Center can receive several different types of formats on a variety of media:

What?

  • QuarkXPress (Mac only)
  • Adobe Illustrator (Mac only)
  • Adobe Photoshop (Mac only)
  • Microsoft Office (Mac & PC)
  • PDF format (Mac & PC)
  • PostScript files (Mac & PC)

How?

  • ZIP Disk (Mac & PC)
  • Jaz Disk (Mac only)
  • Via e-mail (Mac & PC)

The Copy Center will call t inform you when your print job is ready for pickup.

Urgent orders may be taken directly to the center. If you require immediate  assistance, please contact us at 336-750-2765 and we will be glad to accommodate you.

Our Commitment

RICOH® resolves to deliver solutions to support Winston Salem State unique needs. It is our goal to consistently exceed your expectations of service, while continuing to provide an exceptional product.

Your job is always checked twice, which ensures the quality you can expect with every order. We also offer a “no refusal of job” policy. As mentioned earlier, we will go above and beyond to see that your request is met. We are committed to your satisfaction.

RICOH® Service Center Pricing