Winston-Salem State University provides several means which a student may address complaints and grievances. Students are advised to put their concerns in writing and carefully document the events that led to the complaint or grievance. Refer to Student Grievance and Appeals Procedures for more information. Concerns should be expressed as soon as possible after the event occurs; some of the procedures below have specific deadlines for filing grievances or complaints.
If a complaint cannot be resolved after exhausting Winston-Salem State University's procedure described above, the student may file a complaint with the following agencies:
- North Carolina Post-Secondary Education Complaints, c/o Student Complaints, University of North Carolina General Administration, 910 Raleigh Road, Chapel Hill, NC 27515-2688, call: 919-962-4550, or email. Refer to the North Carolina Post-Secondary Education Student Complaint Policy and the North Carolina Post-Secondary Education Student Complaint Form. See NCPSEC for further details.
- Southern Association of Colleges and Schools Commission on Colleges: 1866 Southern Lane Decatur, Georgia 30033-4097 | Telephone: 404-679-4500. Complaint Procedures Against SACSCOC or its Accredited Institutions - WSSU’s regional accrediting agency.
- If you are residing outside of North Carolina while attending WSSU, in many cases you can file a complaint in the state where you are residing. As required by federal regulations, we direct you to the Student Complaint Information by State and Agency page.
- Students not residing in North Carolina and enrolled in a North Carolina institution that operates under SARA North Carolina may submit complaints to NCSEAA only after completing the complaint process established by the institution attended by the student. We direct you to SARA-North Carolina and to the Complaint Process page. SARA-NC Contact Information:
SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667
SARA NC Complaint Form
Professional Licensure Disclosure Statement
All applicable WSSU academic programs prepare students to sit for licensure in North Carolina. In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure WSSU is required to make the following disclosure with respect to professional licensure outside the state of North Carolina. WSSU cannot confirm whether a particular program meets requirements for professional licensure outside of the State of North Carolina. Please contact applicable licensure board(s) in any state you may want to pursue licensure prior to beginning the academic program in order to determine whether the program meets licensure requirements. It is the student’s responsibility to confirm program eligibility for licensure in any state outside North Carolina. Contact the appropriate State Authorization for confirmation.