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Winston-Salem State University provides several means which a student may address complaints and grievances. Students are advised to put their concerns in writing and carefully document the events that led to the complaint or grievance. Refer to Student Grievance and Appeals Procedures for more information. Concerns should be expressed as soon as possible after the event occurs; some of the procedures below have specific deadlines for filing grievances or complaints.

If a complaint cannot be resolved after exhausting Winston-Salem State University's procedure described above, the student may file a complaint with the following agencies:

  • Students not residing in North Carolina and enrolled in a North Carolina institution that operates under SARA North Carolina may submit complaints to NCSEAA only after completing the complaint process established by the institution attended by the student. We direct you to SARA-North Carolina and to the Complaint Process page. SARA-NC Contact Information:

    SARA North Carolina
    North Caroline State Education Assistance Authority
    P.O. Box 14103
    Research Triangle Park, NC 27709
    T: (855) SARA-1-NC (727-2162)
    T: (919) 549-8614, ext. 4667
    SARA NC Complaint Form

Professional Licensure Disclosure Statement

All applicable WSSU academic programs prepare students to sit for licensure in North Carolina.  In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure WSSU is required to make the following disclosure with respect to professional licensure outside the state of North Carolina.  WSSU cannot confirm whether a particular program meets requirements for professional licensure outside of the State of North Carolina.  Please contact applicable licensure board(s) in any state you may want to pursue licensure prior to beginning the academic program in order to determine whether the program meets licensure requirements. It is the student’s responsibility to confirm program eligibility for licensure in any state outside North Carolina. Contact the appropriate State Authorization for confirmation.