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Office Assistant

According to the Department of Education and the Federal Work-Study Program, there must be a written job description on file for each work-study position. Please be clear and specific when writing your job description(s), as they must accurately reflect the tasks and nature of the work your student employee(s) will complete.

Position Classification Title: Office Assistant

Assists departments and organizations in providing excellent customer service. Typical duties include; filing, typing, sorting, collating, maintaining records, light clerical work, running errands, giving information, receiving and routing telephone calls, scheduling appointments, unpacking materials, assist with mail - sort, process, issue, deliver and load/unload, and operating office equipment. Student worker may be exposed to confidential information. Performs related tasks as assigned.

Student Learning Outcomes

As a result of development opportunities, training and work experience, student employees will be able to:

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Develop cognitive and interpersonal skills that are measurable and transferable 
Position Classification # FWS Pay Rate Classification Summary
OFA 1 $8.00/hour No experience
OFA 2 $9.00/hour Some experience
OFA 3 $10.00/hour Vast experience and/or specialized skills/training