Frequently Asked Questions
No. There are many hackers and spammers trying to get your username and password in order to acquire information. If you receive an email asking for this information, DO NOT give out this information. If you do compromise your account, the IT Department will disable your account in order to assess the damage. If you are a student, you will have to go to the tech support center and present your university ID in order to have your account re-enabled. A new password will be assigned to you.
You can log into RAMStudent using your network login and password.
WSSU offers Adobe Creative Cloud and Microsoft Office 365 products free of charge while enrolled.
Your account keeps locking out because the network detects an incorrect password. When changing your password make sure that all mobile devices (laptop, tablet, smart phones) are updated as well. If you have email on them make sure that the password is updated, and if you have campus WiFi connected that password needs to be updated as well. If you do get locked out please use RAMP to reset your password.