Skip to main content

Technology Support Locations

The Tech Support Center is located in the Student Success Center at Hill Hall, room 119. You may submit a RAMTech ticket or if necessary call the Tech Support Center at 336-750-3431.

Student services are limited to providing support for connecting to the WSSU network, installing WSSU supplied applications, and accessing email and Blackboard. Unfortunately at this time hardware or software repair for your personal computer is beyond our scope.*

Students can also walk-in for service Monday - Friday from 8:30 am - 4:00 pm. Service is provided on a first-come, first-served basis. Other hours are available by appointment. Please contact the Technology Support Center for more information.

Technology Support Center (Hardware / Software Support)

Student Success Center at Hill Hall
601 Martin Luther King Jr. Dr.
Winston-Salem, NC 27110
RAMTech Support

Technology Call Center (Help Desk)

O'Kelly Library, Rm. 203
601 Martin Luther King Jr. Dr.
Winston-Salem, NC 27110
336-750-3431

Multi-Media Equipment Short Term Loan

Portable multi-media equipment is available for short term loan to current WSSU faculty, staff and students. Please note computers and iPads/tablets are for faculty and staff checkout only.

Student services are limited to providing support (antivirus) for connecting to the WSSU network, and installing WSSU supplied applications.

Supported Services

  • RAMWare - campus software purchase
  • wireless network connections for laptops, tablets, and mobile phones
  • Office 365, Skype for Business
  • email and Canvas login support
  • email setup on mobile devices

Services Not Supported

  • re-imaging of computers, operating system installation/recovery
  • services to any PC or Laptop that does not meet the minimum specs
  • virus removal
  • hardware repair
  • software troubleshooting-non-campus software
  • Services to any PC or Laptop that does not meet the minimum specifications

For services not supported, TSS suggest visiting a local business specializing in computer repair.

Students, walk-in for service Monday - Friday from 8:30 a.m. - 4:00 p.m. Service is provided on a first-come, first-served basis. Other hours are available by appointment.